Survey of patients' satisfaction to the general internal medicine- geriatric and endocrinology- neurology- respiratory department, Hue central hospital

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Abstract

Background: Levels of patients' satisfaction to the hospital are a important information channel help the hospital to correct totally to serve better Objectives: survey of inpatients' satisfaction at the General Internal Medicine- Geriatric Department and the Endocrinology- Neurology-Respiratory Department, Hue Central Hospital. Assessing the quality of patient care in nursing. Method: A cross-sectional descriptive study was conducted with sample size about 47 inpa- tients. Tool for data collection was structure questionaire. Software SPSS 12.0 was used to data analysis Results: The percentage of patients that nurses enthusiastically and listen disease patients present, demand is 85.1%. The rate of patient trust and satisfaction as well as specialized care in the department is 100%. There are 91.49% of patients meet the care needs today. The rate of nursing is comforting spiritual encouragement to patients is 78.72%. Conclusion: Sontinuing to correct hospital totally to improve levels of patients' satisfaction is needed

References

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Published 23-02-2025
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Issue No. 12 (2012)
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Thi Bang Se, T., Thi Thu Ha, T., Thi Thuy Nga, N., Thi Bich Loan, V., & Van Tuan, N. (2025). Survey of patients’ satisfaction to the general internal medicine- geriatric and endocrinology- neurology- respiratory department, Hue central hospital. Journal of Clinical Medicine Hue Central Hospital, (12), 18–22. Retrieved from https://jcmhch.com.vn/index.php/home/article/view/2001